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1. We are committed to providing you with a great shopping experience. You can return the product within 7 days from the date of shipment. You will receive a credit from our side which has validity for up to 12 months. You can use it for any itemon our website. You can also club it with other offers/discounts going on at that time.

2. Once we receive your return, please allow up to 7 working days for processing your credit. Your credit is the purchase price but not the applicable taxes and shipping. Shipping costs for returns are the responsibility of the customer.

3. You may return anything purchased on our website with the exception of customized goods.

4. Returned items must be in the original packaging with all the tags and other paraphernalia intact.

5. Return address is:CraftCanvas, A 403, SafalParivesh, Prahlad Nagar, Ahmedabad 380015. Tel: +91 79 40321069

6. In the rare event that you get a damaged product, please do take a picture of the same and email it to us :mail@craftcanvas.com within 24 hours of receiving the courier. You will receive a replacement or a refund within 7 working days.

7. For all other queries and clarifications, please shout out to us at mail@craftcanvas.com

8. Cancellations:We accept cancellation requests any time before we ship your order. Unfortunately we cannot cancel orders once the shipment is out of our warehouse.

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